The core values our repair centre is based on.
90% of repairs completed within 5 days.
Genuine brand new parts used.
Free warranty based to SLA driven services.
Real people, communicate at every stage of your repair.
Our services compliment your business. Choose what you need from straight forward and easy to understand options.
Our repair portal is so simple to use and it's also mobile friendly so you can use it on the move.
Check progress, talk to us or download reports 24/7 from anywhere.
We'll tell you quickly what the problem is and give you simple choices on the next steps.
Pricing is clear and we always tell you when something isn't standard so you know where you stand at all times.
You'll always know what's going and who has the action to proceed.
Log in and check on your repair at any time or give us a nudge if you want to ask a question.
All your devices are stored in the portal so you can edit, view and check out any aspect of them or their support status 24/7.
Ask us a question any time and get an SLA on responses with our PRO service product.
Search and view clear how-to videos at any time, to help you with most of the day to day tasks you'll have.
Find manuals, documents images and more to help.
We love to talk! - No big dark 6-8 week repair holes here!
Reply to us via email for simple updates, our system is updated automatically.
Log in to your case, view the case log, upload/download files and more.
Use our portal whilst on the move via our mobile friendly portal.
When the repair's completed we tell you exactly what we did, what you got for your money and we go further than that too
Everything you need to monitor, assess and report on your total repair activity.
Need information for your update meetings? We've done the hard work for you with a report on each repair and summary reports for your whole platform.
Download case reports and general reports at any time.
View and download case logs for a deeper dive into any repair activity.
We love our customers, but we don't want to see you back when it comes to repairs. If we can advise or help further to stop you breaking your handhelds then thats on the reports too.