To us, support is something every customer should get.
Whether you opt for multi-year contracted support or our free support levels, you'll find amazing support as long as you need.
3 simple levels of support ensures you'll always have someone to help
At the heart of any rugged device support service, lies the repair centre.
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95% of repairs turned around in < 24 hours
Unique repair services that save you time
Talk directly to engineers via our portal
A named account contact to talk to
Engineers and account managers are all in one team here
Our goal is to never see your broken kit!
On demand intelligence reports give you in depth knowledge of your Raptor devices
The "Raptor hub" support portal is the control centre for managing your Raptor devices. Simple, secure and free for all customers.
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A home for all your rugged mobile devices.
Simple and easy to log in and manage your whole mobile platform.
Log repairs in seconds, keep track of all your devices.
Spend time on your business, not your hardware issues.
Get help and advice quickly
Issues trending helps you to identify where issues are happening.
Loads of reports giving deep data about your support service with us.
Constantly being updated, How to's, demo's, sneak peaks, learning articles, project tool kits and much more.
