We want to make support simple, so our support services is one simple product.
Let's take you through our support products
Raptor HALO is the result of 15 years of support feedback, giving you everything you need to get help when you need it. We've kept all the essential parts of support in, but kept all the complication out and the best part is it's completely free for all Raptor devices.
95% of all repairs completed < 5 days with most < 24 hours. The fastest in the business.
Simple, repair focused portal to log essential rugged devices.
No tie-ins or contracts. You pay nothing up front with no commitment.
Aimed to stop repairs before they happen.
Low repair costs, we also repair multiple items for the cost of 1 repair.
Not 1 single Pound, Dollar or Euro up front. Pay only for the repairs you need.
Multiple ways to pay to avoid lengthy PO processes.
Raptor HALO is all many of our customers ever need.
Then just come and talk to us. Here's some extra things we can do.
Immediate depot swap service.
MDM and KIOSK lock down services.
Accessory support, free replacement.
3D print replacement parts services.
Pre-paid discounted repair services.
Direct to worker repair centre services.
Active reports for your devices.
These are just some of the modules and services we can add